QSS Group, Inc. was awarded a DHS EAGLE contract in two unrestricted Functional Categories on this indefinite-delivery, indefinite-quantity contract to provide enterprise support to the Department of Homeland Security. QSS was selected in Functional Category 1, Infrastructure Engineering Design, Development, Implementation and Integration; and 4, Software Development. QSS is honored to be the only mid-sized firm awarded a contract in these highly competitive EAGLE contract categories. On the restricted track, QSS was awarded Functional Category 2, Operations and Maintenance.
Functional Capabilities
On the DHS EAGLE contract, QSS Group, Inc. can provide all the functional capabilities shown in the following Functional Categories:
Functional Category 1 - Infrastructure Engineering Design, Development, Implementation, and Integration
Support for any and all phases of system design and development through deployment to ensure DHS IT solutions will enable users to meet their mission goals and objectives. This includes the full range of infrastructure engineering design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, systems design and development, integration, implementation, and deployment.
Functional Category 2 - Operations and Maintenance
The Contractor shall provide any and all operations and maintenance (O&M) solutions, processes, and procedures necessary to sustain systems within the DHS Enterprise at the highest levels of service and availability consistent with cost, schedule, and performance objectives. These solutions may be required across the DHS Infrastructure, to include, but not limited to, the following operational areas: Data Center, Help Desk and Field Support Services (e.g., Desk-side support and LAN Administration), Network and Security Operations, and Collaboration Services (e.g., E-mail, Voice, and Video Services). This functional category includes the full range of O&M solutions, from maintaining and upgrading individual pieces of hardware and software to full managed service solutions.
Functional Category 4 - Software Development
Support for any and all phases of software design and development including deployment to ensure DHS applications and databases will enable users to meet their mission goals and objectives. This includes the full range of software design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, systems design and development, coding and testing, production, deployment, implementation, integration, and software application maintenance .
For a complete overview of QSS' functional capabilities, please see the
Services & Solutions area of our website.
Task Orders
Coming soon.
Technical Instructions
Coming soon.
Previous Experience Coming soon.
QSS' Quality Assurance Program
QSS is ISO 9001:2000 registered and SEI CMMI Level 3 certified. QSS advocates the following four quality principles by requiring that all employees: 1) satisfy customer requirements and expectations with "Performance as Promised," 2) document any processes or procedures that pertain to your job, 3) follow all the processes and procedures that have been documented, and 4) show that you use and adhere to the requirements of the QSS proprietary Quality Management System (QMS).
Points of Contact
Customer Satisfaction |
Mr. Jim Goebel, Program Manager |
IDIQ Information |
Ms. Maggie Bauer |
Teaming Coordinator |
Ms. Maggie Bauer |
Subcontractor- |
MTS Technologies |
